Follow-up letter for missed appointment

A letter template for patients who canceled or missed a follow-up appointment and did not respond to attempts to reschedule. It states that the office concludes the patient has ended care, explains that continued care matters, and includes guidance in parentheses for describing the patient’s specific condition, the needed follow-up, and the consequences of skipping it in plain language.

Send it after the front desk has tried several times to reach the patient and documented those attempts. The dentist should review the clinical wording, and a copy goes into the chart along with the call log. Use the office letterhead and the patient’s current mailing address.