Inside the guide
What you'll be able to do.
- Work out what front desk turnover costs you, direct and hidden.
- Write a job description that explains the role and what success looks like.
- Ask behavioral interview questions, with what to look for in each answer.
- Spot red flags such as blaming past employers or avoiding responsibility.
- Make a clear offer and follow a week-by-week plan for the first 30 days, with an onboarding checklist.
- Score every candidate the same way with the hiring scorecard.
See inside
A few pages from the guide.
Your team
Who it's for.
Office managers hiring for the front desk.
Dentists and practice owners who make the final hiring call.
Practices where the front desk position keeps turning over.
Who wrote it
Kyle Summerford
Kyle started at the front desk and became a dental office manager. He has 25+ years in dental practice management. He founded the Dental Office Managers Alliance (DOMA), a community of 26,700+ dental office managers.
FAQ
Questions.
Is the guide free?
Yes. It's a free PDF and you don't pay anything.
How do I get it?
Fill in the form. The download page opens right away with the PDF, and we email you the link so you can find it later.
Will you email me after that?
You'll get a few emails from DOMA with more tools for office managers. You can unsubscribe from any of them.
Who is DOMA?
The Dental Office Managers Alliance. Kyle Summerford founded it, and 26,700+ dental office managers are part of the community.
Get it before you post the next front desk job.
It's free and runs 18 pages. The PDF opens right after the form.
Send me the guide