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Your Schedule Is Full. So Why Aren't You Hitting Goal?

How Dental Office Managers Can Look Beyond "We're Booked" and Build a Schedule That Actually Supports the Goal

By Kyle Summerford, 25+ years in dental practice management. Shared with the DOMA community of 26,700+ dental office managers.

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Your Schedule Is Full. So Why Aren't You Hitting Goal? eBook cover
  • ✓ The Full-Schedule Illusion
  • ✓ Start with what the schedule is supposed to produce
  • ✓ Find the Number Behind the Schedule
  • ✓ Look at Production Per Visit
Inside the guide

What you'll get from this guide

How Dental Office Managers Can Look Beyond "We're Booked" and Build a Schedule That Actually Supports the Goal

01

The Full-Schedule Illusion

Unusable gaps, missed treatment, short appointments and poor placement.

02

Start With What the Schedule Is Supposed to Produce

What managers should know before the day arrives: major treatment scheduled, hygiene capacity and known schedule risks.

03

Find the Number Behind the Schedule

Available, scheduled, kept and completed appointments, and the procedure mix behind them.

04

Look at Production Per Visit

Same number of patients. Very different result.

05

Look at Production Per Clinical Hour

Context changes the conclusion, even when the raw production number looks identical.

06

Procedure Mix Changes the Day

Limited exams, new patients, major treatment, and follow-ups all carry different production values and serve different purposes.

Kyle Summerford, founder of DOMA
About the author

Meet Kyle Summerford

Kyle has spent more than 25 years in dentistry. He started at the front desk, worked his way up to dental office manager, and became one of the most recognized voices in dental practice management.

As the founder of the Dental Office Managers Alliance, Kyle is focused on helping dental office managers strengthen leadership, systems, communication, team management, and daily operations through practical tools built around the realities of dental practice management.

This guide was created to help managers put the ideas in this guide to work in their own practice, one small change at a time.

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