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Free leadership roadmap for new dental office managers
Free office manager leadership guide

Your First 90 Days as a Dental Office Manager

Step into the role with a clear 90-day roadmap for learning the practice, building trust, strengthening systems, leading the team, and creating measurable early wins.

Your First 90 Days as a Dental Office Manager eBook cover
  • Know what to focus on during your first 30 days
  • Build trust with the doctor and team
  • Strengthen systems without trying to fix everything at once
  • Create measurable wins by day 90
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A practical roadmap for your first 90 days in leadership

Starting as a dental office manager can feel like being handed responsibility for everything at once. This guide gives you a structured path to learn first, prioritize what matters, build credibility, and create sustainable improvements without burning yourself out.

01

Days 1–30: Learn before you change

Understand the practice, observe workflows, learn team dynamics, review key numbers, and identify the issues that truly need attention before making major changes.

02

Days 31–60: Build trust and structure

Clarify expectations, strengthen communication with the doctor and team, document priorities, and begin introducing practical systems where the need is clear.

03

Days 61–90: Lead and improve

Move from observation to leadership by assigning ownership, coaching performance, measuring progress, and creating consistent follow-through.

04

Master the core areas of the practice

Build visibility into scheduling, insurance, collections, patient experience, team performance, communication, and the operational numbers that drive the practice.

05

Avoid the new-manager traps

Do not try to prove yourself by fixing everything immediately, micromanaging the team, changing systems without context, or taking every problem onto your own plate.

06

Create a 90-day leadership plan

Set a small number of measurable priorities, review them weekly, communicate progress clearly, and turn early wins into long-term management systems.

90 DAYS

Your first 90 days set the foundation for how you lead

The goal is not to master every part of the practice immediately. It is to build credibility, understand the operation, choose the right priorities, and create a leadership rhythm you can sustain.

Kyle Summerford, founder of DOMA
About the author

Meet Kyle Summerford

Kyle has spent more than 25 years in dentistry. He started at the front desk, worked his way up to dental office manager, and became one of the most recognized voices in dental practice management.

As the founder of the Dental Office Managers Alliance, Kyle is focused on helping dental office managers help new and developing dental office managers build confidence, strengthen operations, and lead high-performing, patient-centered practices.

This guide was created to help dental teams give new managers a practical framework for learning the practice, building team trust, improving systems, and creating measurable progress during their first 90 days.

25+ years Working in dentistry and dental practice management
25,000+ Professionals in the DOMA community
Practical Leadership and operations tools for real dental office managers

Who this guide is for

A practical resource for professionals stepping into office management, expanding their leadership responsibilities, or rebuilding their approach to practice operations.

Dental Office Managers
New Dental Office Managers
Assistant Office Managers
Practice Administrators

Start strong without trying to fix everything at once

Complete the form to receive the free guide and build a practical plan for your first 90 days as a dental office manager.

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