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Free guide for dental office managers
Free Guide

What Kind of Support Do You Actually Need?

A Dental Office Manager Development Self-Assessment

By Kyle Summerford, 25+ years in dental practice management. Shared with the DOMA community of 26,700+ dental office managers.

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What Kind of Support Do You Actually Need? eBook cover
  • ✓ This Isn't a Test
  • ✓ How to Use This Assessment
  • ✓ Practice Operations
  • ✓ Financial / KPI Understanding
Inside the guide

What you'll get from this guide

A Dental Office Manager Development Self-Assessment

01

This Isn't a Test

Which skills? Where are you already strong?

02

How to Use This Assessment

Rate yourself from 1 (I need significant support) to 5 (I could teach or mentor).

03

Practice Operations

Daily operations, scheduling and flow, problem solving, prioritization and repeatable workflows.

04

Financial / KPI Understanding

KPI awareness, core financial concepts, root-cause analysis, data to action and doctor conversations.

05

Team Leadership

Clear expectations, delegation, coaching for performance, accountability and team growth.

06

Communication

Clear and direct communication, difficult conversations, adaptability, upward communication and active listening.

Kyle Summerford, founder of DOMA
About the author

Meet Kyle Summerford

Kyle has spent more than 25 years in dentistry. He started at the front desk, worked his way up to dental office manager, and became one of the most recognized voices in dental practice management.

As the founder of the Dental Office Managers Alliance, Kyle is focused on helping dental office managers strengthen leadership, systems, communication, team management, and daily operations through practical tools built around the realities of dental practice management.

This guide was created to help managers put the ideas in this guide to work in their own practice, one small change at a time.

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