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Free guide for dental office managers
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What Kind of Support Do You Actually Need?

A Dental Office Manager Development Self-Assessment

What Kind of Support Do You Actually Need? eBook cover
  • ✓ This Isn't a Test
  • ✓ How to Use This Assessment
  • ✓ Practice Operations
  • ✓ Financial / KPI Understanding
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Inside the guide

What's inside What Kind of Support Do You Actually Need?

A Dental Office Manager Development Self-Assessment

01

This Isn't a Test

But development can become overwhelming when the advice is simply: "You need to improve your management skills." Which skills? Where are you already strong? Where do you…

02

How to Use This Assessment

2 3 4 5 1 5 — I Could Teach or Mentor 1 — I Need Significant Support 2 — I'm Developing 3 — I'm Comfortable 4 — I'm Confident You'll evaluate yourself across 11 core…

03

Practice Operations

Reflection Operations is one of the broadest categories in practice Daily Operations Scheduling & Flow Problem Solving Prioritization Repeatable Workflows Strong…

04

Financial / KPI Understanding

Reflection Financial literacy for office managers isn't about memorizing KPI Awareness Core Financial Concepts Root-Cause Analysis Data to Action Doctor Conversations…

05

Team Leadership

Reflection Clear Expectations Delegation Coaching for Performance Accountability Team Growth Leadership is one of the most rewarding — and most challenging — parts of…

06

Communication

Reflection Clear & Direct Difficult Conversations Adaptability Upward Communication Active Listening Communication is at the center of nearly every challenge and every…

Kyle Summerford, founder of DOMA
About the author

Meet Kyle Summerford

Kyle has spent more than 25 years in dentistry. He started at the front desk, worked his way up to dental office manager, and became one of the most recognized voices in dental practice management.

As the founder of the Dental Office Managers Alliance, Kyle is focused on helping dental office managers strengthen leadership, systems, communication, team management, and daily operations through practical tools built around the realities of dental practice management.

This guide was created to help managers put the ideas in this guide to work in their own practice, one small change at a time.

Don't wait to put this guide to work.

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