Inside the guide
What you'll be able to do.
- Pick the one task your team keeps missing and walk it through six questions: what, who, when, done, measure and review.
- Find which of the six steps is missing with the overview table.
- Name one owner, set a deadline and write down what "done" looks like, so nobody has to guess.
- Fill in the One-Page Accountability Reset and get it signed off.
- Use the Reset Conversation Planner to talk it through with your team without sounding frustrated.
- Track it for four weeks on the scorecard, with a completed example for unscheduled treatment follow-up.
See inside
A few pages from the guide.
Your team
Who it's for.
Office managers with one task the team keeps missing.
Managers who need a calm way to bring it up with the team.
Practices where everyone knows a task but nobody owns it.
Who wrote it
Kyle Summerford
Kyle started at the front desk and became a dental office manager. He has 25+ years in dental practice management. He founded the Dental Office Managers Alliance (DOMA), a community of 26,700+ dental office managers.
FAQ
Questions.
Is the guide free?
Yes. It's a free PDF and you don't pay anything.
How do I get it?
Fill in the form. The download page opens right away with the PDF, and we email you the link so you can find it later.
Will you email me after that?
You'll get a few emails from DOMA with more tools for office managers. You can unsubscribe from any of them.
Who is DOMA?
The Dental Office Managers Alliance. Kyle Summerford founded it, and 26,700+ dental office managers are part of the community.
Get it before your next team meeting.
It's free and runs 11 pages. The PDF opens right after the form.
Send me the guide