01
The Best Treatment Conversations Start Before
the Presentation Better case acceptance begins before the treatment presentation. What happened? Maybe the patient is concerned about money.
Free Guide
Before You Present, Understand the Patient
Better Questions. Better Conversations. Better Case Acceptance. A Practical Guide to Understanding Patient Motivations and Barriers Before Presenting Treatment
- ✓ The Best Treatment Conversations Start Before
- ✓ Stop Assuming It's Always About Money
- ✓ Every Patient Has a Different Reason for Saying
- ✓ Listen Before You Explain
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Inside the guide
What's inside Before You Present, Understand the Patient
Better Questions. Better Conversations. Better Case Acceptance. A Practical Guide to Understanding Patient Motivations and Barriers Before Presenting Treatment
02
Stop Assuming It's Always About Money
patient hasn't actually asked. Before offering a solution, discover the concern.
03
Every Patient Has a Different Reason for Saying
Yes Preserving Natural Teeth Fitting Into Their Life Relief from Discomfort Confidence & Appearance Preventing Future Problems Keeping their natural dentition intact is…
04
Listen Before You Explain
Ask and Allow Avoid Interrupting Acknowledge First Ask a question and allow time Listen without immediately Recognize concerns before for a complete answer.
05
Discover What Matters Most to the Patient
health right now?" that worries you?" "What would make you feel more comfortable "What questions would you like us to answer moving forward?" before we discuss next…
06
The Five Common Barriers to Treatment
When patients hesitate, the reason often falls into one or more recognizable categories.
Meet Kyle Summerford
Kyle has spent more than 25 years in dentistry. He started at the front desk, worked his way up to dental office manager, and became one of the most recognized voices in dental practice management.
As the founder of the Dental Office Managers Alliance, Kyle is focused on helping dental office managers strengthen leadership, systems, communication, team management, and daily operations through practical tools built around the realities of dental practice management.
This guide was created to help managers put the ideas in this guide to work in their own practice, one small change at a time.
Don't wait to put this guide to work.
Complete the form to receive the free guide and start putting it to work in your practice.